Privacy policy

Privacy Policy

VeechiVed (“we,” “our,” or “us”) respects our customers' privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or engage with our services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect the following types of personal information to provide and improve our services:

  • Personal Details: Your name, email address, shipping and billing address, phone number

  • Payment Information: Credit/debit card details and other payment data securely processed through authorized payment gateways

  • Account Information: Username, password, account preferences if applicable

  • Device and Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, clickstream data collected via cookies and other tracking technologies

  • Communication Data: Correspondence and support queries through email or contact forms

We do not knowingly collect any personal data from minors under the age of 18.

2. How We Collect Information

  • Directly from you: When you make a purchase, register an account, subscribe to newsletters, or contact customer support

  • Automatically: Through cookies, web beacons, and other tracking technologies when you interact with our website and communications

  • Third-party services: Such as payment gateways, shipping partners, marketing, and analytics providers

3. Use of Your Information

We use your information to:

  • Process and fulfill your orders, including payment processing and delivery

  • Communicate order updates, promotions, and company news (you may opt out)

  • Improve our website, products, and services through analytics and feedback

  • Protect against fraud, unauthorized transactions, and ensure security

  • Comply with legal and regulatory requirements

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers: Payment processors, shipping partners, marketing platforms, and analytics providers, under strict confidentiality agreements for the sole purpose of fulfilling services for VeechiVed

  • Legal obligations: When required by law, subpoena, or enforcement request to comply with a legal obligation or protect rights

Your data is not transferred outside India. or to anyone other than our third party vendors which help in seamless operations. We DO NOT Sell data thus collected.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality and user experience

  • Analyze website traffic and user behavior

  • Deliver personalized content and targeted advertisements

You may manage cookie preferences via your browser settings. Disabling cookies may affect your ability to use certain features.

6. Data Security

We adopt industry-standard technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

Upon your request, we will delete your personal information within 14 days, subject to legal and regulatory constraints.

8. Your Rights

You have certain rights in relation to your personal data, including:

  • Right to access and obtain a copy of your data

  • Right to rectify inaccurate or incomplete data

  • Right to request deletion of your data, subject to legal limits

  • Right to restrict or object to certain processing

  • Right to withdraw consent at any time for marketing communications

To exercise these rights, please contact us at [contact@veechived.com].

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not intentionally collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our team at:

Email: contact@veechived.com

Contact: +91-8368009024

12. Disclaimer and Limitation of Liability

While we take responsible steps to protect your personal data, VeechiVed is not liable for unauthorized access resulting from factors beyond our control.

By using our website and services, you agree to the terms of this Privacy Policy and consent to the collection and use of your data as described herein.